Frequently Asked Questions

Everything you need to know about your ASCEND experience.

How long does shipping take?

Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Returns are processed within 5 business days of receipt.

How do I know which size to choose?

Each product page features a detailed size guide. If you are between sizes, we recommend sizing up for a relaxed fit or sizing down for a tailored silhouette.

Are your materials sustainably sourced?

Yes, ASCEND is committed to ethical fashion. We use organic cotton, recycled polyesters, and eco-friendly dyes across 80% of our seasonal collections.

Can I change or cancel my order?

Orders can be modified or cancelled within 60 minutes of placement. After this window, our warehouse begins processing and we can no longer make changes.

Do you offer international shipping?

We currently ship to over 50 countries worldwide. Shipping costs and import duties are calculated automatically at checkout based on your destination.